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  2. Returns, Refunds, & Warranty

The item I received is damaged or defective, what should I do?

If you have received a Docadone product that is damaged or defective, please submit a request, with photos if possible, and a member of our customer service team will reach out to you shortly. 

 

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Articles in this section

  • What is the return policy?
  • How do I return my international order?
  • What's your refund policy?
  • The item I received is damaged or defective, what should I do?
  • I received the wrong item, what should I do?
  • Part of my order is missing, what should I do?
  • What's the warranty policy?

Related articles

  • I still need more help, how can I contact Docadone?
  • What's the warranty policy?
  • What is the return policy?
  • What are the pole specifications?
  • Where's my order?

    Articles in this section

  • What is the return policy?
  • How do I return my international order?
  • What's your refund policy?
  • The item I received is damaged or defective, what should I do?
  • I received the wrong item, what should I do?
  • Part of my order is missing, what should I do?
  • What's the warranty policy?

Related articles

  • I still need more help, how can I contact Docadone?
  • What's the warranty policy?
  • What is the return policy?
  • What are the pole specifications?
  • Where's my order?
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